a-bcommunications.comA-B Communications – 800-457-0276

Skip to content Contact (800-457-0276) Links GoToMeeting ADP Employee Test Employee Training (HyperTrack) miSecureMessage Demo Client Logins Client Login IS Login Reports miTeamWeb Pay Your Bill Toggle Navigation Toggle Navigation Contact (800-457-0276) Links GoToMeeting ADP Employee Test Employee Training (HyperTrack) miSecureMessage Demo Client Logins Client Login IS Login Reports miTeamWeb Pay Your Bill Serving businesses since 1960. Services What we can do for you We have a lot to offer your business. And we can craft the best customized fit. Professional Answering Service You need a break from your phone or want to add a professional partner to your customer service - we're the one! Read more... Call Center Services Your project needs some modern technology and experienced project leaders to provide results - that's us! Read more... Voice Mail Services You need another phone number separate from your other numbers or your existing technology ;lacks some important features - we've done this successfully for years! Read more... Secure Messaging You need to communicate with team members and need a secure way to do so - we've got it! Read more... Dedication Why Choose Us? You have options. Here's why we're the best fit. Quality Service Our key to providing quality service is to maintain consistency in all aspects of our operations. We answer all calls first ring, utilize pre-recorded account greetings, and script the entire call-taking and dispatching process. We Know Call Flow We have served every type of business over the years and have learned which ones fit into our call flow. By limiting industries we serve we can manage the flow of calls. Focus on the Details We know the weaknesses in certain types of communication, so we structure our procedures to limit the possibility of error and delay in message delivery. Our Team Has the Best Tools Every vendor states that they have the best product, but there is something to be said for having the largest market share. It is tough to deny the power of Google in search and maps, or EPIC in health care systems, or Amtelco in call center solutions. We have all the best tools to get the job done well. Legacy about us We were founded in September 1960 by Stanley R. Farber, as Answering Bureau of San Francisco. Stan was an officer and a pilot in WWII, and, after the war ended he went to graduate school and eventually received his CPA license. His business acumen led the way for many years of steady growth and consistent levels of quality service. During the 1960s the only equipment choice was to rent Western Electric switchboards from Pacific Telephone. An answering service in those days could only serve the customers whose phone number was housed in the same telephone central office as they were. Due to that limitation, we opened multiple other offices in select cities and neighborhoods that allowed us to serve our target customers. As of the end of the 1970’s, we had 16 offices and 150 employees, primarily in the San Francisco Bay Area. It is believed that we were one of the five largest answering services in the US at that time. The computerized inventions of the 1980’s and the AT&T divestiture provided alternate equipment sources and we purchased specialized computerized systems designed just for our industry. The advent of call forwarding allowed us to serve distant customers from a centralized location, and we began the process of consolidating offices into regional centers. We purchased select answering services in market areas that we wished to serve over the years and this included Chico/Paradise (covering Oroville to Redding), Los Angeles, Auburn (covering Sacramento to Lake Tahoe), Lake Havasu City, AZ (covering Phoenix, AZ & Las Vegas, NV). We virtually serve any community in America. Contact Get in Touch GIve us a call at 800-457-0276 (24 hours) or use the form below. Need to mail a payment? Send it to: PO Box 1165, Novato, CA 94948 * * * * send message...